Privacy Policy

Cozihaus is a hospitality brand operated by Extreme Latitude Inc. This Privacy Policy explains how we collect, use, retain, and protect personal information when you visit the Cozihaus website, submit an inquiry, request information, or communicate with us.

Information we collect

We may collect information that you provide directly, including:

• Your name
• Email address
• Telephone number
• Requested arrival and departure dates
• Number of guests
• Property and stay preferences
• Messages or questions you send us
• Your optional consent to receive marketing communications

We may also automatically receive limited technical information when you use the website, such as:

• IP address
• Browser and device type
• Pages requested
• Date and time of access
• Referring page
• Technical error and security logs

We do not request Social Security numbers, government identification numbers, financial account credentials, or payment-card information through the current inquiry forms.

How we use information

We may use personal information to:

• Respond to inquiries
• Review requested dates and availability
• Communicate about a possible or confirmed stay
• Operate and improve the website
• Maintain security and prevent misuse
• Keep records relating to inquiries and reservations
• Meet legal, accounting, insurance, or regulatory obligations
• Send optional marketing communications when you have agreed to receive them

Submitting an inquiry does not create a reservation.

Marketing communications

Marketing consent is optional and is not required to submit an inquiry or stay with us.

You may unsubscribe from marketing messages at any time by using the unsubscribe method provided in the message or by contacting us. Transactional communications concerning an inquiry or reservation are separate from marketing communications.

How information is shared

We may share information with service providers that help us operate the website and communicate with guests, including providers of:

• Website hosting
• Database and cloud infrastructure
• Email delivery
• Security and error monitoring
• Reservation and calendar services
• Professional accounting, insurance, legal, or administrative support

These providers may use information only as needed to provide their services to us or as otherwise permitted by law.

We do not sell personal information.

We may disclose information when reasonably necessary to:

• Comply with law, legal process, or a valid government request
• Protect guests, Cozihaus, our properties, or others
• Investigate fraud, misuse, safety concerns, or violations of our policies
• Complete a merger, sale, restructuring, or transfer of business assets, subject to appropriate protections

Cookies and similar technology

The website may use cookies or similar technologies that are necessary for security, session management, preferences, and basic site operation.

If Cozihaus later introduces advertising cookies, cross-site tracking, or other nonessential tracking beyond the analytics described below, this Privacy Policy and any required consent controls will be updated.

Website analytics

We use privacy-focused website analytics to understand which pages and Alaska Guide entries are useful, and where visitors run into friction. This analytics is cookie-free, does not track you across other websites, and does not build an advertising profile of you.

It reports website usage in aggregate — for example, how often a page is viewed, or whether visitors move from an Alaska Guide entry toward a property page — rather than tracking any one visitor by name, account, or persistent identifier.

Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including:

• Responding to inquiries
• Managing confirmed stays
• Maintaining financial and business records
• Resolving disputes
• Preventing fraud or misuse
• Complying with legal, tax, insurance, and accounting requirements

Retention periods may vary based on the type of record and the reason it is maintained.

Data security

We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no internet transmission, database, or electronic storage system can be guaranteed to be completely secure.

If we become aware of a security incident involving personal information, we will respond in accordance with applicable law.

Your choices and requests

You may contact us to request that we:

• Provide information about personal information we maintain about you
• Correct inaccurate information
• Delete information that is no longer reasonably needed
• Stop sending marketing communications

Some information may need to be retained for legal, financial, security, insurance, dispute-resolution, or recordkeeping purposes.

Children’s privacy

The website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website.

Reservation inquiries must be submitted by an adult.

Third-party websites

The website may link to third-party services, maps, travel resources, booking platforms, or local businesses. Their privacy practices are governed by their own policies, not this Privacy Policy.

Changes to this policy

We may update this Privacy Policy as our services, technology, or legal obligations change. The effective date at the top of the page will identify the current version.

Contact us

Questions or requests concerning this Privacy Policy may be sent to contact@cozihaus.com: